Refund policy
Return Policy
No Returns Policy
As a small, handmade business, we do not offer returns or exchanges. Each item is:
- Carefully crafted to your specific requirements
- Made-to-order with unique customization
- Created with individual attention and care
Product Satisfaction
We are committed to your satisfaction and strive to:
- Provide clear product descriptions
- Share detailed product images
- Offer personalized communication before order placement
Damaged or Incorrect Items
In the rare event that you receive a damaged or incorrect item:
- Please contact us within 48 hours of receiving your package
- Provide clear photos documenting the issue
- We will review your claim and work to resolve any genuine shipping or manufacturing errors
Contact Us
If you have any questions about your order, shipping, or our policy, please don't hesitate to reach out:
- Last updated: May 12, 2025